Europcar UK Reviews
(Rated by 2225 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Customer Service4.0
- Shipping & Delivery4.0
- Good Value4.0
- Return Policy4.0
Recent Customer Reviews (4)
Ulrich Durr
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Marcel Fongemie
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Shawn Dahlke
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Daniel Wirth
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Europcar UK Pricing
Mini vehicle (Citroen C1 or similar)
from £24 a day
Damage Liability Waiver
from £1,000
Selection category vehicles excess
from £2,000
Payment Methods
Accepted Payment Options:
Prices for items on Europcar.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Europcar UK credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Europcar UK Pros & Cons
Pros
1
Premium Vehicles: Europcar offers premium vehicles handpicked from top brands, ensuring a high-quality driving experience.
2
Convenient Services: Online check-in allows customers to get on the road quickly, and the Privilege loyalty program offers rewards like discounts and free rentals.
3
Variety of Options: Europcar provides a wide range of vehicles to suit various needs, including electric vehicles (EVs) for those looking to switch to sustainable options.
4
Business Account Rates: Europcar UK provides special rates for business account holders.
5
Long-Term Hire Solution: For customers needing a vehicle for 3 months or more, Europcar UK offers a flexible long-term hire solution called Flex.
6
Privilege Club Loyalty Program: This program rewards loyal customers with benefits and discounts.
7
Diversified Fleet: Europcar UK offers a wide range of vehicles to meet all mobility needs. This includes compact and city cars for exploring Europe’s small towns, electric cars for an eco-friendly driving experience, and luxury cars for those seeking a premium experience.
8
Low Running Costs and Environmental Advantages: Europcar UK's electric cars offer low running costs and environmental benefits.
CONS
1
Customer Service Issues: Multiple reviews highlight poor customer service, including pushy agents, unhelpful staff, and lengthy wait times.
2
Hidden Fees: Customers have reported being charged additional fees for services like car insurance and tolls, which can significantly increase the overall cost.
3
Reliability Concerns: There have been instances of cars being unavailable at the booked time, and issues with car maintenance, such as breakdowns and unaddressed complaints.
4
Billing Disputes: Some customers have experienced billing errors, including charges for unnecessary insurance cover and unexplained fees.
Europcar UK Features and Benefits
Features
Premium Vehicles
handpicked from top brands, ensuring a high-quality driving experience
Online check-in
allows customers to get on the road quickly
Privilege loyalty program
offers rewards like discounts and free rentals
Wide range of vehicles
to suit various needs, including electric vehicles (EVs) for sustainable options
£24 a day pricing
for 7-day mid-week hire of a Mini vehicle
10% discount
for bookings and pick-ups until 31/12/2024
Deliver & Collect service
allows customers to have their rental car delivered to and collected from their chosen location
Business Account Rates
special rates for business account holders
Long-Term Hire Solution (Flex)
flexible option for customers needing a vehicle for 3 months or more
Diversified Fleet
wide range of vehicles to meet all mobility needs, including compact, city, electric, and luxury cars
Electric cars
offer low running costs and environmental benefits